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Security Settings

Keep your account secure with a strong password, two-factor authentication, and session monitoring. This guide covers all the security features available in your account.


Accessing Security Settings

  1. Click Account Settings in the sidebar
  2. Select the Security tab

Change Password

Update your password anytime from the Security tab.

Change Password section in Security settings

How to Change Your Password

  1. Enter your Current Password
  2. Enter your New Password (minimum 8 characters)
  3. Confirm New Password by entering it again
  4. Click Update Password

Password Requirements

  • Minimum 8 characters
  • Must match in both fields
note

Use a strong, unique password that you don't use on other sites. Consider using a password manager to generate and store secure passwords.


Two-Factor Authentication

Two-factor authentication (2FA) adds an extra layer of security by requiring a second form of verification when you sign in. Even if someone gets your password, they can't access your account without the second factor.

Two-Factor Authentication options showing Google Authenticator and Email

You have two options:

Google Authenticator

Use an authenticator app to generate verification codes

This is the more secure option. You'll use an app like Google Authenticator, Authy, or 1Password to generate time-based codes.

To enable:

  1. Click Enable next to Google Authenticator
  2. Scan the QR code with your authenticator app
  3. Enter the 6-digit code from the app to verify
  4. Save your backup codes somewhere safe

Backup codes: During setup, you'll receive backup codes. Store these securely - they're your way back in if you lose access to your authenticator app.

Email Authentication

Receive verification codes via email when signing in

A simpler option that sends a code to your email address each time you log in.

To enable:

  1. Click Enable next to Email Authentication
  2. We'll send a verification code to your email
  3. Enter the 6-digit code to confirm
  4. Email 2FA is now active

Which Should You Choose?

MethodSecurityConvenience
Google AuthenticatorHigher - codes generated offlineRequires app on phone
Email AuthenticationGood - tied to your emailNo app needed
OUR RECOMMENDATION

Google Authenticator is more secure because codes are generated on your device and don't travel over email. But Email Authentication is better than no 2FA at all.

Disabling 2FA

If you need to disable two-factor authentication:

  1. Click the method you want to disable
  2. Type "DISABLE" to confirm
  3. 2FA is removed from your account

Note: Only disable 2FA if you have a good reason. It significantly reduces your account security.


Active Sessions

Monitor all devices and browsers that have logged into your account. This helps you review your login history and spot any unauthorized access.

How Sessions Work

Valid Email Checker automatically terminates your previous session when you log in from a new device or browser. This means only one session can be active at a time, adding an extra layer of security.

What You'll See

The Active Sessions section shows:

ColumnDescription
DeviceDevice type (Windows Desktop, MacBook, iPhone, etc.)
Browser & OSBrowser name and operating system
LocationCity and country based on IP address
IP AddressThe IP address used for the session
StatusCurrent Session or Terminated

Your current session is marked with a This Device badge.

Session Statuses

  • Current Session (blue) - The session you're using right now
  • Terminated (gray) - Previous sessions that were automatically ended

Viewing Session History

By default, only your current session is shown. Click Show Inactive Sessions to view terminated sessions, or Hide Inactive Sessions to hide them again.

Deleting Session Records

Terminated sessions are kept as a history of your login activity. To remove a session record:

  1. Click Show Inactive Sessions to view terminated sessions
  2. Find the session you want to remove
  3. Click the delete icon on that row
  4. The session record is permanently removed
danger

Deleting a session record only removes it from your history - the session was already terminated when you logged in elsewhere.

When to Review Sessions

Check your session history if:

  • You see login notifications you don't recognize
  • You want to verify where you've logged in from
  • You notice an unfamiliar location or device in your history
  • You suspect someone may have accessed your account

Security Best Practices

Use a Strong Password

  • At least 12 characters (8 is the minimum, but longer is better)
  • Mix of letters, numbers, and symbols
  • Don't reuse passwords from other sites
  • Consider a password manager

Enable Two-Factor Authentication

Even a strong password can be compromised. 2FA ensures that password alone isn't enough to access your account.

Review Sessions Regularly

Glance at your active sessions occasionally. If you see a location or device you don't recognize, terminate it and change your password.

Log Out When Done

If you're using a shared or public computer, always log out when finished. Don't just close the browser.


Common Questions

I forgot my password. How do I reset it?

On the login page, click "Forgot Password" and enter your email. You'll receive a reset link.

I lost my authenticator app. How do I get back in?

Use one of your backup codes to log in. If you don't have backup codes, contact support at support@validemailchecker.com for account recovery assistance.

Why do I see sessions from different locations?

IP-based location isn't always accurate. VPNs, mobile networks, and ISP routing can show different cities or even countries. If the device and browser look familiar, it's likely just location imprecision.

Can I require 2FA for my team members?

Currently, 2FA is set individually by each user. Team members can enable their own 2FA from their Security settings.

How long do sessions stay active?

Sessions remain active until you log out, terminate them, or they expire due to inactivity. Terminated sessions are kept in the history so you can review past activity.


Quick Reference

FeatureWhere to Find It
Change passwordSecurity tab > Change Password
Enable 2FASecurity tab > Two-Factor Authentication
View sessionsSecurity tab > Active Sessions
Terminate sessionActive Sessions > Click terminate on session row
Disable 2FASecurity tab > Click enabled method > Type "DISABLE"

Next Steps

-> Profile Settings - Update your personal information

-> Delete Your Account - If you need to close your account

-> Managing Your Subscription - View billing and subscription details